Install the mobile app
Add Optimizly to an iPhone or Android home screen in about thirty seconds and get updates without an app store.
Help centre
Short guides, then a person.
Getting set up, publishing and running your account. If it is not covered here, email and a person replies — billing and account questions fastest.
Getting started
Set up Optimizly and connect your accounts.
Connect your first social account
How to connect Instagram, TikTok, Facebook, LinkedIn, X, Threads, Bluesky, Pinterest and YouTube, and what to do when a connection fails.
Creating and scheduling posts
Compose, schedule and publish across platforms.
Schedule your first post
Write a post once, tailor it per platform and put it on the calendar. Composing, scheduling and checking that it published.
Account and billing
Plans, invoices and changing what you pay for.
Change or cancel your plan
Upgrade, downgrade or cancel, and what happens to your posts and connected channels when you do.
Still stuck?
Email and a person gets back to you.
Include the channel and a screenshot if something failed; that usually settles it in one reply.