Messages and comments
From your connected Instagram accounts and Facebook Pages, in one list.
Inbox
Answer comments and messages without switching apps.
One inbox for Instagram and Facebook messages and comments, with automation rules that reply to the questions you get every day.
What you can do
What you can do with Inbox.
Reply-window aware
See which conversations are still inside the platform's reply window.
Automation rules
Reply automatically when a message contains, matches or starts with the words you choose.
Activity log
Every automated reply is recorded, so you can see what was sent and why.
How it works
How it works, step by step.
Connect Instagram and Facebook
Messaging permissions are requested when you connect.
Work the list
Filter messages and comments and reply from the thread.
Automate the repeats
Add rules for the questions you answer every day.
FAQ
Inbox questions
Which channels are in the Inbox?
Instagram and Facebook. Other networks are publish-only for now.
Can rules reply to comments as well as messages?
Rules work on the conversations the Meta messaging API delivers; you choose the accounts and match type per rule.
See Inbox with your own data.
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